Refund policy

Thank you for your purchase from Daisy & Mabel Organics.  If you are not completely satisfied with your purchase, you may return it to us for a full refund, store credit, or an exchange. Please see below for more information on our return policy.

RETURNS

To return an item, please email: customerservice@daisyandmabelorganics.com to obtain a Return Merchandise Authorization (RMA) number. After receiving a RMA number, place the item securely in its original packaging and include your proof of purchase / the return form provided, and mail your return to the following address:

Daisy & Mabel Organics

Attn: Returns

RMA #

364 E. Main Street Ste 220

Middletown, DE 19709

Please note, you will be responsible for all return shipping charges. We strongly recommend that you use a trackable method to mail your return. You may arrange to use a prepaid shipping label enclosed with your package. If you use the prepaid shipping label, the shipping cost will be deducted from your return to cover shipping charges.

REFUNDS

After receiving your return and inspecting the condition of your item, we will process your return or exchange. Please allow at least 2 days from the receipt of your item to process your return or exchange. Refunds may take 1-2 billing cycles to appear on your credit card statement, depending on your credit card company. We will notify you by email when your return has been processed.

EXCEPTIONS

The following items cannot be returned or exchanged:

  • Opened or Used: Items that have been tested or opened do not qualify for a return or exchange for sanitary purposes
  • Final Sale & Discounted Items: Products that have been discounted are excluded

  • Gift Cards & Free Samples: Trial size, promotional free samples, and gift cards may not be returned or exchanged

For defective or damaged products, please contact us at the contact details below to arrange a refund or exchange.

Please Note

  • Sale items are FINAL SALE and cannot be returned.

QUESTIONS

If you have any questions concerning our return policy, please contact us at:

customerservice@daisyandmabelorganics.com